Technical Resources
Slack Notifications
This feature requires the Slack addon to be enabled on your account. Please speak with your iLobby account representative before proceeding. Enable Slack notifications in iLobby With iLobby, you can use Slack for visitor notifications. Learn how to ...
Microsoft Teams Notifications
This feature requires the Microsoft Teams addon to be enabled on your account. Please speak with your iLobby account representative before proceeding. Enable Microsoft Teams notifications in iLobby With iLobby, you can use Microsoft Teams for visitor ...
iLobby Network Configuration Requirements
Overview This article describes the network ports and hosts used for connections with iLobby cloud platform, the MDM server, and iLobby devices. These ports and hosts are required for the system to function correctly. iLobby Infrastructure For a ...
iLobby iPad Security Guide
Step 1: Reset your iLobby device profile in the iLobby portal 1. Please use this link to check if your iPad requires a security update. If you have used the tool and were directed to this page, please proceed to the next step. 2. In your browser, ...
SSO Set-up
iLobby SSO Setup Requirements iLobby can be integrated with any single sign-on (SSO) provider, as long as it supports: 1. idP (Identity Provider) as the initiation method 2. SAML 2.0 technology Supported SSO integration Hosting Types: Cloud Identity ...
Address Book Integration
Scope and Purpose of this Document This document is created to outline possible ways of integrating the iLobby Address Book with various available Enterprise systems for the purpose of automation of data entry and maintenance. The goal is to keep ...
API Specifications
The use of this API requires the Custom Integrations API Add-on to be added to your account. Please contact your account representative for more details. Public API Base URI https://partnerapi.goilobby.com/ Data Format: json Authentication Send ...
Popular Articles
New Visitor Flow
1. The visitor taps Touch to start or anywhere else on the Welcome screen, then taps New Sign In. 2. The visitor sees the How may I help you screen, which they use to select their visitor type. 3. Depending on the configuration, the visitor may be ...
How-To Videos
Watchlists Dashboard Evacuation Mode Outlook Pre-Registration iLobby Pre-Registration
Quick Start Guide
Step 1: Unbox and Configure the iPad Plug the power adapter into an electrical outlet and hold the power button (on the top-left side of the iPad) until it powers on. Note: If the iPad is connected to a cellular network, skip to step 2. On the home ...
Pre-Registered Visitor Flow
This flow is useful when visitors are expected on a specific day and at a specific time. Hosts can invite visitors in advance: invited visitors receive an invitation email containing a map to the meeting location, its address and a unique QR code. ...
Using QR Codes
All flows offer the option of having visitors scan a QR code. This supports access via a QR code of any kind (event QR code, Employee pass, or badge with a QR code) that visitors can scan on arrival. Visitors can also sign out using a valid QR code ...