Related Articles
Configuring Notifications
The procedures in this article are accessed by clicking and then Configuration, then clicking the name of your configuration. Use the Notifications tab to: set up automated notifications for system events (including who should receive them) ...
Microsoft Teams Notifications
This feature requires the Microsoft Teams addon to be enabled on your account. Please speak with your iLobby account representative before proceeding. Enable Microsoft Teams notifications in iLobby With iLobby, you can use Microsoft Teams for visitor ...
Setting up Voice Notifications
Use the voice notifications function to allow hosts to receive a phone call notifying them that they have a visitor every time a guest signs in. Be sure that the correct number for the host is recorded in each host's profile in the Address Book. The ...
Configuring General Settings
1. Click , then Configuration, then the name of your configuration. 2. On the General tab, enter the Site Name: this is used in notifications sent to hosts; e.g., “You have a visitor waiting for you at <Site Name>.” 3. Select the Time Zone in which ...
Sign-out Reminders
Issue 1: Sign-out reminders are not being sent to Visitors and/or Hosts. Resolution time: Maximum 5 minutes. Assumptions: You have access to the iLobby portal. Step 1: Ask the Visitor and/or Hosts to check their Junk and Spam email inboxes. Step ...