Companion App: Employee Sign-in

Companion App: Employee Sign-in

The employee sign-in feature allows your employees to register to the system using the iLobby Companion app on their smartphones. 


Note: in order for this feature to work, the following needs to be enabled for the site the host is attached to:


  • Pre-Registration

  • Employee Pass (must be issued to the host)

  • Hosts need to download the iLobby Companion app . It is available on the Apple App Store and Google Play for free.


To start the sign-in process, follow the instructions below:

1. Open the iLobby Companion app on your mobile phone.

2. Login with the appropriate credentials. Refer to the article Logging in to the iLobby Companion app.

3. Once logged in, tap on .



4.  You will see a QR code with a green Sign in button below it. To continue with the sign-in, tap on Sign in



5. After that, you will be redirected to view any necessary documents or videos in your phone browser.

You may be asked to sign and accept the terms of the agreements.




Tap on Accept & Sign to sign the document. A signature box will pop up. Enter your signature and tap Submit




6. During pandemic situations, you be required to complete associated questionnaires (COVID-19). You will be presented with a list of Yes/No questions. Select the appropriate answers and accept & sign the document. 




7. If there are videos to watch, tap on Play to view them.



8. Once all the documents and videos have been viewed and signed, you will see the You are all done with a green checkmark:


To go back to the app, tap on the arrow in the upper left corner. It will return you to the same screen in the Companion App, you will see a sign-out option at the bottom instead of a sign in. Use this to perform a sign-out.



Exceptions:

1. If there are no forms, documents, and videos for you to sign and view, you will be signed in to the system automatically without any redirection to a browser window.

2. Depending on the organization, you may receive an alert message during the sign-in process if your answers to a health questionnaire were in violation of the required standards. You will see the following message on your smartphone. In such cases, your sign-in will be aborted and an appropriate contact will be notified. Please follow the instructions indicated in the message accordingly.






    • Related Articles

    • Companion App: Sign In With Code

      Note: The information in this article assumes that you have access to the iLobby Companion App. You can download the iLobby Companion app  from Apple App Store and Google Play for free. After downloading, launch the app and login with your ...
    • iLobby Companion App

      Issue 1: The iLobby Companion App is crashing.   Resolution time varies. Step 1: Ensure your phone is running the latest available software version for your device. Step 2:  Make sure that you have the latest iLobby companion app version. If it is ...
    • Logging in to the iLobby Companion app

      iLobby mobile app is intended to be used by employees as a companion application to the iLobby Kiosk. You can download the iLobby Visitor Registration (Companion) application from Apple App Store and Google Play for free. In order to use iLobby ...
    • Issuing Employee Passes

      An employee pass is a time-limited QR code issued to an employee in order to speed up the sign-in process. Passes can be issued to any employee in the Address Book: employees can then add their passes to their Apple Wallet or to an Android wallet.  ...
    • Working with Assisted Sign-in

      If you are having a large group of visitors, use Assisted Sign-in to speed up the sign-in process. This functionality allows users to perform either a full sign-in for visitors in the iLobby portal, or a partial sign-in by transferring the session to ...