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Adding Sign-in Documents
Use this feature to configure and manage the documents presented to visitors during the sign-in process. Documents include ones that can be viewed and signed, PDF slideshows, and videos. All documents displayed on the device are logged as a part of ...
Configuring Device Background
The procedures in this article are accessed by clicking and then Configuration, then clicking the name of your configuration. Use the Backgrounds tab to enhance your branding and customize the visitor's experience by adding images to be displayed ...
Adding Desks in the iLobby Workforce
If you’d like employees to be able to book a certain desk at the space, you can add desks to spaces in the Workforce portal. There are two ways to add desks to spaces: Using a three-dot icon under Spaces 1. Click on the three-dot icon to the right of ...
Configuring Device Appearance and Behaviour
You can configure the look and feel of the iLobby application on devices. Click , then Configuration. You see a list of sites available for configuration. A site is a physical place (office) to which visitors come. If you have multiple offices, you ...
ID Scanning
Issue 1: Visitor IDs are not being scanned or recognized. Resolution time: Maximum 30 minutes. Assumptions: You are using a support ID format. - PDF417 (Driver’s License & Health Card) - MRZ (Passport & Green Card) Step 1: Ensure that the ...