Visitor types can be configured to follow a unique logical flow with specific requirements for data collection. Visitors select from the available visitor types during sign-in. 

The procedures in this article are accessed by clicking and then Configuration, then clicking the name of your configuration.

To configure visitor types:

1) On the Personalization tab, below the list of existing types, click Configure. You see a list of existing visitor types.

Note: If you don’t see the type you are looking for in the predefined list, contact support@ilobby.com.

To edit a visitor type:

1. On the Personalization tab, below the list of existing types, click Configure. You see a list of existing visitor types.

2. Click next to the visitor type.

3. Enter the visitor type's Title: this is the name of the visitor type.

4. Enter the text that should show on the app How may I help you? screen. The text will be shown after "I am...". For example, "a contractor", "making a delivery", etc.

5. If more than one language is enabled for your account, you can localize the screen text labels: select the appropriate language from the list (languages are represented by flags). 

The English text is translated into the appropriate language: if necessary, you can adjust the translated text and add a screen label for each language.

It will look the following way on the iPad screen:

6. To have a specific host notified whenever someone of this visitor type arrives, enable Auto assign host and select the appropriate host.

8. To delete a visitor type, click on the next to it.

By default, visitors of any type are prompted for their Full Name and Company. If you’d like to add unique fields for a visitor type, contact support@ilobby.com.